About Jackson Services

Why Choose Jackson Services?

Jackson Services focuses on providing courteous, thorough, and prompt heating and air, plumbing, and mechanical HVAC services. You can trust us to provide excellent customer service and repairs that you can rely on. Jackson Services continues to be family owned and operated and strives to maintain the same culture and values that the company was founded on. With over 500 reviews on Google and Facebook, we encourage you to read more about why our customers continue to choose Jackson Services!

Jackson Services Offers:

The History Of Jackson Services

It all started back in the early 1970s when Ted and Glen Jackson attended Troup Technical School (now known as West Georgia Technical College) in LaGrange, Georgia to learn the basics of electricity and refrigeration.

After attending school and receiving on-the-job training at a local appliance shop, Ted decided to go out on his own with the full support of his wife, Nan, and started Jackson Appliance and Antenna Service in their LaGrange home’s single-car garage. Shortly after, Glen joined the business. The two set out to repair appliances and electronics in the community with only two trucks, a collection of tools, and some parts– plus no debt!

Jackson Appliance and Antenna Service quickly outgrew Ted’s garage, so the company moved to a neighbor’s spare garage. Not even a year later, the company outgrew that space and set up shop in the back of Elmer Adamson’s Barber Shop. During this time of transition, Ted and Glen added refrigeration repair to their list of services offered and the company became Jackson Refrigeration. As the business continued to grow and prosper, upgrades like a new truck, two-way radios, and a lift gate for appliance delivery were added.

The momentum of the business’ growth continued, so in 1975 the company purchased two houses on Whitesville Road– one to use as a shop and one to rent out. The next year, Jackson Refrigeration hired Bobby Hicks to install residential heating and air conditioning systems, as well as a full-time secretary. As more heating and air conditioning work rolled in, the company changed its name one last time to Jackson Heating and Air Conditioning, also known today as Jackson Services.

The company hired Sharon Phillips as its full-time secretary in 1979, and she quickly learned to tackle many of the tasks Nan Jackson and Gerry Wilkes had been overseeing. In 1980, Jackson Services became a GE Dealer, adding to a list of other valuable partnerships such as Westinghouse. The company also purchased land and built the current Jackson Services headquarters at 1411 Whitesville Road. What started out as a little block building is now an impressive 5,000 square-foot facility, plus a sizable warehouse.

Jackson Services incorporated in 1982 and has only continued to grow from there. Since then, the company has added two additional locations– one in Newnan, Georgia and one in Opelika, Alabama. While the Newnan location was sold in 1995, the LaGrange and Opelika locations are still going strong with no signs of slowing down.

In 2006, sons Dale and Ben Jackson became part owners of the company and began working diligently to carry on the business. Today, Jackson Services is one of the largest providers of heating services and cooling services, plus plumbing services, in West Georgia and East Alabama. As it has from the very beginning, Jackson Services seeks to provide new and existing customers with courteous, thorough, and prompt service.

HVAC Financing Options*

*with approved credit

What To Expect

Discover the Jackson Services Difference

100% Satisfaction Guaranteed

When you call Jackson Services, you can be confident that you’ll be satisfied, from your first call to the final walk through.

Highly Trained, Courteous Technicians

Jackson Services technicians receive continuous training so they’re always up-to-date on the industry’s latest techniques and tools.

Family Owned & Operated

Jackson Services is a family-owned & -operated business, so you can expect us to always treat you and your home with the utmost respect.

Service Within 24 Hours

You depend on your HVAC & plumbing systems every day. When something goes wrong, Jackson Services will arrive quickly to restore your comfort.

Superior Service

For 50 years, residents of West Georgia and East Alabama have chosen Jackson Services for superior plumbing & HVAC services!

5/5

What Jackson Services Clients Are Saying

D. Abernathy
They got here early, got right on the job, repaired the leak and were Super Heroes!! Just as nice as could be, friendly ,courteous, they took pictures, did a fantastic job and clean up. Hooray!! Will pass the word around! Thank you!!
S. Ryan
Jackson Services completely replaced both our upstairs & downstairs HVAC units & all of the ductwork. Service was topnotch throughout the process! Ron, Joey, Ben, Adam & Dagger were all a pleasure to work with. They were all punctual, knowledgeable, professional & pleasant.
P. Boudreau
I chose Jackson after getting several quotes and a recommendation from a friend. Timely courteous professional service before and after the purchase. I was out of town when they did the install 3 years ago, and my wife was very impressed with the install crew. Nick in Sales and Marius in service are top notch. Marius has been doing the service since we made the purchase. I highly recommend this business.
B. Ferrer
I'm feeling relieved to have found amazing plumbers to work in my house for repairs. I've experienced bad electrician, I'm a 1st time homeowner , I'm new to ordering services, I was nervous. Once I read the good reviews and the years of services, I knew this is the company to trust. All my ER needs has been resolved in the most professional matter. I truly recommended Jackson Services. Thank you!
A. Bryant
Jackson Services is great!! Had a water emergency when the water line to the house burst. They got out there quick, found the problem, and had it repaired in less than 24 hours!! Very friendly and professional!! I highly recommend them for any plumbing needs.
E. Robertson
The gentlemen that came to the house to repair our ac was very professional and courteous. They had us up and running in no time. I was expecting a large repair bill and was pleasantly surprised. I will definitely be calling Jackson for all of my repair needs . Thanks again guys.
J. Watson
From start to finish this was a very good experience in every way. Ron the sales person presented me with his estimate for a new Trane unit. I was very impressed with his product knowledge… Everything was explained and all questions answered. The technicians installing my new unit were prompt, very neat and did an excellent job with the installation process. I simply couldn’t ask for anything more. Kudos to them!
R. Ippolito
Jackson’s was able to come to my house sooner than expected. Tech was very nice and did a great job and resolved my problem quickly. Tech also provided estimates for additional work needed for my kitchen install/replacement sink. This was a great experience. Thank you for fixing my clogged sink.
T. Kimbrell
Very courteous and professional. The technician actually took the time to explain what was going on with our unit and why we were having the issues we were having. I feel like they are very honest and weren’t trying to rip us off. They have definitely earned my business and I will be using them going forward!
K. Werts
They we on time. Called 10 min out. Professional, friendly, knowledgeable. Checked everything, even things that weren’t causing the issue. They stuck around and made sure everything was running great before they left. Overall great service and experience. Would definitely recommend!
R. Massey
My air conditioner was not cooling as it should so I called Jackson Services this morning and they responded right away. Marius from Jackson came and replaced my filters and added Freon. Unlike others he explained very professionally about everything. He was very courteous, friendly, and a real professional. I cannot compliment him and Jackson services enough. Thank you so much for such great service.
5/5

What Our Clients Are Saying

D. Abernathy
They got here early, got right on the job, repaired the leak and were Super Heroes!! Just as nice as could be, friendly ,courteous, they took pictures, did a fantastic job and clean up. Hooray!! Will pass the word around! Thank you!!
S. Ryan
Jackson Services completely replaced both our upstairs & downstairs HVAC units & all of the ductwork. Service was topnotch throughout the process! Ron, Joey, Ben, Adam & Dagger were all a pleasure to work with. They were all punctual, knowledgeable, professional & pleasant.
P. Boudreau
I chose Jackson after getting several quotes and a recommendation from a friend. Timely courteous professional service before and after the purchase. I was out of town when they did the install 3 years ago, and my wife was very impressed with the install crew. Nick in Sales and Marius in service are top notch. Marius has been doing the service since we made the purchase. I highly recommend this business.
B. Ferrer
I'm feeling relieved to have found amazing plumbers to work in my house for repairs. I've experienced bad electrician, I'm a 1st time homeowner , I'm new to ordering services, I was nervous. Once I read the good reviews and the years of services, I knew this is the company to trust. All my ER needs has been resolved in the most professional matter. I truly recommended Jackson Services. Thank you!
A. Bryant
Jackson Services is great!! Had a water emergency when the water line to the house burst. They got out there quick, found the problem, and had it repaired in less than 24 hours!! Very friendly and professional!! I highly recommend them for any plumbing needs.
E. Robertson
The gentlemen that came to the house to repair our ac was very professional and courteous. They had us up and running in no time. I was expecting a large repair bill and was pleasantly surprised. I will definitely be calling Jackson for all of my repair needs . Thanks again guys.
J. Watson
From start to finish this was a very good experience in every way. Ron the sales person presented me with his estimate for a new Trane unit. I was very impressed with his product knowledge… Everything was explained and all questions answered. The technicians installing my new unit were prompt, very neat and did an excellent job with the installation process. I simply couldn’t ask for anything more. Kudos to them!
R. Ippolito
Jackson’s was able to come to my house sooner than expected. Tech was very nice and did a great job and resolved my problem quickly. Tech also provided estimates for additional work needed for my kitchen install/replacement sink. This was a great experience. Thank you for fixing my clogged sink.
T. Kimbrell
Very courteous and professional. The technician actually took the time to explain what was going on with our unit and why we were having the issues we were having. I feel like they are very honest and weren’t trying to rip us off. They have definitely earned my business and I will be using them going forward!
K. Werts
They we on time. Called 10 min out. Professional, friendly, knowledgeable. Checked everything, even things that weren’t causing the issue. They stuck around and made sure everything was running great before they left. Overall great service and experience. Would definitely recommend!
R. Massey
My air conditioner was not cooling as it should so I called Jackson Services this morning and they responded right away. Marius from Jackson came and replaced my filters and added Freon. Unlike others he explained very professionally about everything. He was very courteous, friendly, and a real professional. I cannot compliment him and Jackson services enough. Thank you so much for such great service.