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Water Heater Installation & Repair in West Georgia & East Alabama

From your morning shower to running the dishwasher at night, you need hot water every single day. When your water heater starts leaking, making strange knocking noises, or suddenly blasts you with freezing water, you just want it fixed fast by someone you trust. 

Since 1973, Jackson Services has been the trusted choice for water heater installation, maintenance, and repair across West Georgia and East Alabama.

Our Comprehensive Water Heater Services

Whether you’re looking to upgrade to a modern tankless system or you have an emergency leak that needs to stop right now, our team is ready to help.

Expert Water Heater Repair

Is your water heater rumbling, leaking, or producing rusty water? These common issues point to sediment buildup or a failing anode rod. We’ll figure out exactly what’s wrong, whether it’s a broken heating element, a bad thermostat, or a faulty dip tube, and get your hot water back on fast. 

Proactive Annual Maintenance

Getting your water heater flushed out once a year can easily double how long it lasts. Our local water supply has a lot of minerals that settle at the bottom of your tank over time. Washing out that buildup protects the system and keeps your energy bills from creeping up. To make this easy, we include this service automatically in our Jackson Membership Plan, so you never have to remember to schedule it.

Professional Replacement & Installation

When it’s time for a replacement, we’ll take a look at your home’s setup and get a reliable system installed right away. We keep our trucks and warehouse fully stocked with top-quality water heaters, so we can quickly match your home with a dependable unit that fits your needs and budget without making you wait. 

Tank vs. Tankless: Choosing the Right System for Your Home

We install three main types of water heaters. Here is a simple breakdown to help you figure out which one makes sense for your lifestyle:

1. Tankless Water Heaters (Endless Hot Water)

Great for big families, homes with big soaking tubs, or households where everyone gets ready at the same time. Tankless systems only heat water right when you turn on the faucet.

  • Endless Supply: No more waiting for a tank to refill between showers.
  • Energy Efficiency: Cuts energy waste by up to 34% compared to standard tanks.
  • Space-Saving: These wall-mounted units are about the size of a suitcase, freeing up floor space in your closet or basement.

2. The Essency EXR (The High-Performance Hybrid)

This is a unique option. It’s an electric tank heater, but it behaves like a tankless system.

  • Heats on Demand: It instantly senses when you turn on the hot water tap and heats fresh water right away.
  • Extended Lifespan: Unlike a standard electric water heater, incoming fresh water never touches the internal heating elements, preventing the lime scale and internal corrosion that ruins traditional tanks.
  • No Upgrades Required: Enjoy tankless-style performance without having to pay for expensive upgrades to your home’s electrical panel or gas lines. 

3. Traditional Tank Water Heaters (Reliable & Affordable)

The classic choice most people are used to. Modern tank water heaters have much better insulation than they used to, making them highly reliable.

  • Budget-Friendly: Lower initial cost for the unit and installation.
  • Proven Reliability: Simple technology that provides years of steady service.
  • Tailored Capacities: We offer standard 40, 50, and 80-gallon tanks to match exactly how much water your household needs. 

4 Signs Your Water Heater Needs to Be Replaced

Most traditional tank water heaters last about 8 to 12 years. If yours is getting close to that 10-year mark, keep an eye out for these warning signs:

  • Puddles Around the Bottom: If you see standing water near the base, the inner lining of the tank has likely cracked from years of expanding and contracting.
  • Rusty or Muddy-Looking Water: This means the safety rod inside the tank is completely gone, and the metal tank itself is starting to rust from the inside out.
  • Popping or Gurgling Noises: That sound is actually steam bubbles pocketing and bursting under a thick layer of hardened mineral crust at the bottom of your tank.
  • Taking Forever to Warm Up: If it takes hours for your water to get hot again after one shower, your burners or heating elements are wearing out.

Frequently Asked Questions

Is it worth switching to a tankless water heater?

If you have a busy house that constantly runs out of hot water, or if you plan on staying in your home for at least 5 more years, yes. The energy savings and convenience are usually worth the extra cost upfront. If your home is strictly electric and you can’t run gas lines, the Essency EXR is a great middle-ground option.

Minerals in our local water naturally drop to the bottom of the tank over time. This creates a hard layer of crust. Water gets trapped underneath that crust, boils, and makes a distinct popping or knocking noise. A professional flush will clear that right up.

Depending on the model you choose and how old your current system is, switching to a modern, efficient unit can trim your water heating costs by anywhere from 10% to 50%.

Think of the anode rod as a “magnet for rust.” It’s a replaceable rod inside the tank designed to corrode so that your actual water tank doesn’t. Having a plumber check and replace this every few years is the cheapest way to prevent a giant flood.

Yes! We offer 24/7 emergency phone support and same-day service on over 90% of our calls. If your tank is leaking, turn off the water valve and call us immediately.

jackson services tech answering call

Why Trust Jackson Services?

Since 1973, Jackson Services has delivered superior HVAC and plumbing services in West Georgia and East Alabama. Our family-owned and -operated company stands apart from the competition with our:

Contact Jackson Services to schedule service or learn more about our services.

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Rated 5 out of 5

What Jackson Services Clients Are Saying

D. Abernathy
They got here early, got right on the job, repaired the leak and were Super Heroes!! Just as nice as could be, friendly ,courteous, they took pictures, did a fantastic job and clean up. Hooray!! Will pass the word around! Thank you!!
S. Ryan
Jackson Services completely replaced both our upstairs & downstairs HVAC units & all of the ductwork. Service was topnotch throughout the process! Ron, Joey, Ben, Adam & Dagger were all a pleasure to work with. They were all punctual, knowledgeable, professional & pleasant.
P. Boudreau
I chose Jackson after getting several quotes and a recommendation from a friend. Timely courteous professional service before and after the purchase. I was out of town when they did the install 3 years ago, and my wife was very impressed with the install crew. Nick in Sales and Marius in service are top notch. Marius has been doing the service since we made the purchase. I highly recommend this business.
B. Ferrer
I'm feeling relieved to have found amazing plumbers to work in my house for repairs. I've experienced bad electrician, I'm a 1st time homeowner , I'm new to ordering services, I was nervous. Once I read the good reviews and the years of services, I knew this is the company to trust. All my ER needs has been resolved in the most professional matter. I truly recommended Jackson Services. Thank you!
A. Bryant
Jackson Services is great!! Had a water emergency when the water line to the house burst. They got out there quick, found the problem, and had it repaired in less than 24 hours!! Very friendly and professional!! I highly recommend them for any plumbing needs.
E. Robertson
The gentlemen that came to the house to repair our ac was very professional and courteous. They had us up and running in no time. I was expecting a large repair bill and was pleasantly surprised. I will definitely be calling Jackson for all of my repair needs . Thanks again guys.
J. Watson
From start to finish this was a very good experience in every way. Ron the sales person presented me with his estimate for a new Trane unit. I was very impressed with his product knowledge… Everything was explained and all questions answered. The technicians installing my new unit were prompt, very neat and did an excellent job with the installation process. I simply couldn’t ask for anything more. Kudos to them!
R. Ippolito
Jackson’s was able to come to my house sooner than expected. Tech was very nice and did a great job and resolved my problem quickly. Tech also provided estimates for additional work needed for my kitchen install/replacement sink. This was a great experience. Thank you for fixing my clogged sink.
T. Kimbrell
Very courteous and professional. The technician actually took the time to explain what was going on with our unit and why we were having the issues we were having. I feel like they are very honest and weren’t trying to rip us off. They have definitely earned my business and I will be using them going forward!
K. Werts
They we on time. Called 10 min out. Professional, friendly, knowledgeable. Checked everything, even things that weren’t causing the issue. They stuck around and made sure everything was running great before they left. Overall great service and experience. Would definitely recommend!
R. Massey
My air conditioner was not cooling as it should so I called Jackson Services this morning and they responded right away. Marius from Jackson came and replaced my filters and added Freon. Unlike others he explained very professionally about everything. He was very courteous, friendly, and a real professional. I cannot compliment him and Jackson services enough. Thank you so much for such great service.
Rated 5 out of 5

What Our Clients Are Saying

D. Abernathy
They got here early, got right on the job, repaired the leak and were Super Heroes!! Just as nice as could be, friendly ,courteous, they took pictures, did a fantastic job and clean up. Hooray!! Will pass the word around! Thank you!!
S. Ryan
Jackson Services completely replaced both our upstairs & downstairs HVAC units & all of the ductwork. Service was topnotch throughout the process! Ron, Joey, Ben, Adam & Dagger were all a pleasure to work with. They were all punctual, knowledgeable, professional & pleasant.
P. Boudreau
I chose Jackson after getting several quotes and a recommendation from a friend. Timely courteous professional service before and after the purchase. I was out of town when they did the install 3 years ago, and my wife was very impressed with the install crew. Nick in Sales and Marius in service are top notch. Marius has been doing the service since we made the purchase. I highly recommend this business.
B. Ferrer
I'm feeling relieved to have found amazing plumbers to work in my house for repairs. I've experienced bad electrician, I'm a 1st time homeowner , I'm new to ordering services, I was nervous. Once I read the good reviews and the years of services, I knew this is the company to trust. All my ER needs has been resolved in the most professional matter. I truly recommended Jackson Services. Thank you!
A. Bryant
Jackson Services is great!! Had a water emergency when the water line to the house burst. They got out there quick, found the problem, and had it repaired in less than 24 hours!! Very friendly and professional!! I highly recommend them for any plumbing needs.
E. Robertson
The gentlemen that came to the house to repair our ac was very professional and courteous. They had us up and running in no time. I was expecting a large repair bill and was pleasantly surprised. I will definitely be calling Jackson for all of my repair needs . Thanks again guys.
J. Watson
From start to finish this was a very good experience in every way. Ron the sales person presented me with his estimate for a new Trane unit. I was very impressed with his product knowledge… Everything was explained and all questions answered. The technicians installing my new unit were prompt, very neat and did an excellent job with the installation process. I simply couldn’t ask for anything more. Kudos to them!
R. Ippolito
Jackson’s was able to come to my house sooner than expected. Tech was very nice and did a great job and resolved my problem quickly. Tech also provided estimates for additional work needed for my kitchen install/replacement sink. This was a great experience. Thank you for fixing my clogged sink.
T. Kimbrell
Very courteous and professional. The technician actually took the time to explain what was going on with our unit and why we were having the issues we were having. I feel like they are very honest and weren’t trying to rip us off. They have definitely earned my business and I will be using them going forward!
K. Werts
They we on time. Called 10 min out. Professional, friendly, knowledgeable. Checked everything, even things that weren’t causing the issue. They stuck around and made sure everything was running great before they left. Overall great service and experience. Would definitely recommend!
R. Massey
My air conditioner was not cooling as it should so I called Jackson Services this morning and they responded right away. Marius from Jackson came and replaced my filters and added Freon. Unlike others he explained very professionally about everything. He was very courteous, friendly, and a real professional. I cannot compliment him and Jackson services enough. Thank you so much for such great service.